Arrival information

THE TERRITORY OF SPA VILNIUS (INCLUDING ROOMS, BALCONIES & TERRACES), ARE NON-SMOKING
Taking into account the needs of smoking guests, we offer a smoking area near the hotel.


SPA CENTRE

  • 8:00-22:00 mineral water swimming pool & sauna complex (8:00-10:00 & 20:00-22:00 - Adults only).
  • Please wear western style swimsuit and slippers for the swimming pool.
  • 8:00 morning exercises with a trainer (ZEN studio)
  • 8:30 morning exercises with a trainer (swimming pool)
  • 17:00 zumba / pilates / exercises with physical therapist
  • Please wear appropriate sport outfit for the gym.
  • We inform, that if you do not book your SPA treatments in advance, we cannot guarantee their availability.
  • Changes in your treatment are available no less than 4 hours before the set time. Otherwise, the charge will be included into your bill.
  • Mobile devices are not allowed in the SPA centre premises.
  • Doctors recommend drinking natural mineral water from special flask.

HOTEL

  • Check-in starts at 14:00 hrs.
  • Check-out till 12:00 hrs (for groups checkout till 11:00)
  • Pets are not allowed.
  • It is forbidden to wear the whole face covering head – coverings in the hotel. A face has to be uncovered and visible all the time.

RESTAURANT

  • Restaurant working hours: I –IV, VII 11:00-23:00; V - VI 11:00-24:00
  • Restaurant dress code - smart casual.
  • Please make a table reservation for musical programme in advance.

RESERVATION RULES & RESTRICTIONS

  • The reservation will be guaranteed once no less than 50% of the total payment is paid by credit card or bank transfer no later than within 2 working days from the date of order. If reservation is made less than 2 days until arrival, the advance must be paid on the same day. At your request, the ensured reservation may be re-scheduled to another date - less than 5 working days (during season – no less than 10 working days) until the day of arrival, convenient to you. Non-ensured reservation shall be cancelled.
  • Reservation can be cancelled or re-scheduled without any cancellation fee no less than 5 working days (during season – no less than 10 working days) until the day of arrival. If the guest does not arrive without cancelling the reservation or if it is cancelled less than 5 working days (during season – no less than 10 working days) until the day of arrival, cancellation fee – 100% of the price of one overnight of package. The amount will be charged from the advanced payment.

PAYMENT

  • When making several reservations, it is recommended to make one payment transfer, indicating all order numbers.
  • Unused advance payment is returned into the payer’s account by request. Bank transfer fee is deducted from the unused advance payment.

Anšilas, JSC
Company code 254331810
Swedbank, AB. Acc. - LT557300010127991730. SWIFT – HABALT22
SEB bank, AB. Acc. - LT887044060007945821. SWIFT – CBVILT2X
Payment details: reservation number (see the top of the confirmation letter)