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Frequently Asked Questions (FAQs)

Is there a loyalty discount for online bookings?

It is not technically possible to apply a discount when booking online. If you book online, the loyalty discount will be applied on departure.

Can we book treatments online?

You can add preferred treatments to your cart when booking a room online. After making the reservation, our SPA guides will contact you to arrange treatment reservations and specific times.

Can I buy a gift voucher online?

You can buy a gift voucher for services with accommodation or a certain sum of money on the SPA VILNIUS website. It is not technically possible to buy a gift voucher online for individual treatments. BUY A GIFT

Do you have a place to store bicycles and scooters?

SPA VILNIUS has a place to store your bicycles and scooters, but we also invite you to rent our inventory and leave these concerns to us.

Do you offer breakfast boxes if we need to leave very early?

We can arrange a breakfast box for early departures, when breakfast is not available at the MIŠKE restaurant.

Do you have a parking and do we need to reserve parking spaces?

Yes, there is a free parking on the SPA VILNIUS premises. No parking reservation is required.

Is there an electric vehicle charging station at SPA VILNIUS?

SPA VILNIUS is equipped with a CityCharge Double Mode 3 public charging station with two Type 2 sockets 22 kW each. Car charging for hotel guests with electric vehicles is free of charge.

Do you accept pets?

We love pets, but our hotel is not equipped for accommodating and caring for them.

Do you accept early check-ins?

You can check into your room at SPA VILNIUS from 15:00, but if your room is available and ready, we will be happy to check you in earlier. If you arrive early and we cannot provide you with a room key, we will offer to store your luggage and visit the SPA centre or the MIŠKE restaurant at the meantime.

Can we check out later than 12:00?

For an efficient stay, we invite you to try the variety of SPA services. If there are no new arrivals planned for your room, we can offer complimentary late check-out from the room until 16:00. Please contact the hotel administrator for later departure. If a later check-out is not possible, we can always store your luggage so you can spend time at the SPA centre or the MIŠKE restaurant.

Do I need booking for the pool and sauna area and the gym?

Booking is not required for the mineral water pool, sauna complex and gym, and for the hotel guests, there are no time restrictions for using these facilities.

Can SPA services be listed as accommodation services on the VAT invoice?

The VAT invoice will only list the services that you will use during your stay: accommodation, meals, procedures, and conference services.

Can the pool and saunas be used for free?

Guests staying at SPA VILNIUS hotel can use the mineral water pool, sauna complex, and gym without limitations and free of charge.

Do you provide transportation services, for example, to/from Vilnius?

SPA VILNIUS Anykščiai does not provide transportation services, so we recommend using public or private transport.

Are the conference rooms in the same building as the hotel?

A small conference room at SPA VILNIUS is located right next to the MIŠKE restaurant and the hotel reception, so you will only need to step outside to breathe in the pure Anykščiai forest air.

conference room

Will coffee breaks take place in the same room where we will be working?

Coffee breaks are prepared at the Lobby Bar or the MIŠKE restaurant, but can also be arranged in the hall on request.

Do you have additional activities or education for groups?

Business customer managers can organise excursions, tastings, group activities, and education sessions for you individually. Please contact us for your conference or event needs:  +370 313 51454 or SALES@SPAVILNIUS.LT

Can we rent just a conference room without accommodation?

SPA VILNIUS can rent out a conference room to groups without booking accommodation. Our business customer managers will consult you and prepare an offer for all inquiries. Please contact us for your conference or event needs:  +370 313 51454 or SALES@SPAVILNIUS.LT

Is there good Wi-Fi throughout the SPA VILNIUS territory?

WiFi is available throughout the SPA VILNIUS territory. We recommend taking a break from screens and relaxing in the SPA centre as we have a weaker internet connection there.

Is there an option to find a few places for managers to work without renting a conference room?

We recommend that guests staying at SPA VILNIUS use the Lobby Bar or the conference room for individual work. Our SPA guides will help you coordinate work and leisure.

Do you have a menu for vegetarians at the MIŠKE restaurant?

At the MIŠKE restaurant, we offer dishes for vegetarians and vegans. If you have special dietary requirements (gluten-free, lactose-free, etc.), please contact the MIŠKE restaurant administrator.

How can I reserve a table at the MIŠKE restaurant?

You can reserve a table at MIŠKE by calling +370 685 51990 or emailing MISKE@SPAVILNIUS.LT.

The restaurant MIŠKE opening hours: I–IV 12:30–23:00, 12:30–24:00; VI 13:00–24:00; VII 13:00–23:00.

Is smoking allowed on the balconies at SPA VILNIUS?

Smoking is NOT ALLOWED throughout the SPA VILNIUS territory, including rooms, balconies, and terraces. For the convenience of smoking guests, a separate smoking area is provided in the hotel.

Can I drink tap water?

You can drink cold tap water directly from the tap. We have installed a Swiss-programmed high-tech Aqua 4 D water treatment system that physically treats the water without chemical additives, preserving its best properties and allowing our guests to enjoy exceptionally pure water. You can either use your own water bottle or purchase one at the SPA VILNIUS reception. For therapeutic and health purposes, we recommend drinking natural Šilelis mineral water directly from our well-room.

What events are organised at SPA VILNIUS?

The MIŠKE restaurant hosts musical evenings on Saturdays from 19:00. Upcoming events

What services do you offer for children?

SPA VILNIUS has an outdoor children's playground. There are various activities for children on weekends and during children's holidays: games, crafts, education, cartoons. For the little ones, we also recommend experiencing the pleasures of the SPA in baths or massages. MIŠKE Restaurant has a special menu for children.

We are coming with a baby. Will there be a crib and a baby potty in the room?

With prior arrangement, we can provide a crib and a baby potty or other necessary items in the rooms. Due to limited space, we cannot accommodate cribs in single and double rooms.