Relaxness Club – More Than a Loyalty Program

Our bond with you goes beyond loyalty – it's friendship. We welcome you not just as guests, but as true Relaxnesses – people who value rest as deeply as we do. Every time you visit, we go the extra mile to impress and exceed your expectations. Your return means more than numbers – it inspires us to create even more extraordinary experiences.

By joining the Relaxness Club, you will embark on a journey through four levels of rest mastery – from a Rest Explorer to a Rest Master, and perhaps even achieve the mysterious status of a Rest Legend. Each visit brings more privileges, surprises, and exclusive attention.

Your rest is our highest priority. That’s why we are unconditionally loyal to you – every time you choose to return.

Club Levels & Privileges

Rest Explorer

Your first steps into the Relaxness Club! Although you don’t have a status yet, your journey has already begun. Every euro spent at SPA VILNIUS earns 1 point: 1 € spent = 1 point

Rest Enthusiast

The beginning of conscious relaxation – like taking your first breath in the rhythm of rest. Achieved after spending 1000 € per year, from this level onward: 1 € spent = 2 points

Privileges:

• Secret offers every quarter (available only to newsletter subscribers)
• Special birthday offer

Rest Expert

You already know what suits you best and how to fully enjoy your rest. Achieved after spending 2500 € per year, from this level onward: 1 € spent = 3 points

Privileges:

• Secret offers every quarter (available only to newsletter subscribers)
• Special birthday offer
• Priority on waiting lists
• 1 complimentary bike ride per stay (60 min in Druskininkai & Anykščiai)
• Personal Relaxness Guide for all your rest-related needs

Rest Master

A true connoisseur of relaxation who has reached the highest state of comfort. Achieved after spending 5000 € per year, from this level onward: 1 € spent = 4 points

Privileges:

• Secret offers every quarter (available only to newsletter subscribers)
• Special birthday offer
• Priority on waiting lists
• Unlimited bike rides during your stay (60 min in Druskininkai & Anykščiai)
• Personal Leasure Guide
• Express check-in & check-out
• Parking space reserved (inner lot in Druskininkai, dedicated spot in Anykščiai)
• Birthday treat – room upgrade if celebrating with us
• Welcome refreshments in the room on arrival day

Rest Legend (Secret Level)

Whispers tell of this level, reached by spending 10 000 € per year: “Do such guests truly exist?” – Yes, and this is more than a status. It's a lifestyle where rest becomes an art form, and the privileges are beyond compare.

Let’s keep it mysterious, but in addition to all previously listed perks, a Rest Legend is welcomed with:

• Personalized bathrobe waiting in the room
• Reserved VIP parking spot
• Your favorite breakfast table already prepared

Other benefits? You’ll discover them only by becoming a Rest Legend.

Relaxness Club Terms:

• Points are collected under the name of the Loyalty Program participant who also pays – we recommend always booking services under the same person’s name (e.g., for family bookings, use the name of the Loyalty Program member).
• Points are awarded after check-out and can be used for a future stay.
• Points are calculated based on euros spent on SPA VILNIUS accommodation, dining, and SPA services according to the level: up to 1000 €/year → 1 point per euro (Rest Explorer), 1000 €–2499 €/year → 2 points per euro (Rest Enthusiast), 2500 €–4999 €/year → 3 points per euro (Rest Expert), 5000 € and more/year → 4 points per euro (Rest Master).
• Points are non-transferable and cannot be exchanged for cash.
• Points may be redeemed only for services listed in the Relaxness Club Catalogue.
• Services must be booked in the usual way (preferably in advance), and points will be deducted during final payment at reception.
• The company reserves the right to modify the selection of services and their point value as listed in the Relaxness Club Catalogue.
• Only the point holder can redeem points.
• Status is valid for one year from the date of award but may be updated earlier if a higher status is earned.
• Points are valid for 1 year from the date they are awarded – we recommend using them during your next visit.
• Point balance can be checked at +370 313 53811, [email protected], or at reception.
• Purchases of goods or services from SPA VILNIUS partners do not count toward the point-earning total.
• Points are awarded only for direct bookings (not through agencies, Booking.com, or third-party gift vouchers).
• Points cannot be used for services booked via third parties.
• Buying SPA VILNIUS gift vouchers does not generate points.
• The company reserves the right to change program terms and privileges.

For all questions: +370 313 53811 | [email protected]