Arrival information

THE TERRITORY OF SPA VILNIUS (INCLUDING ROOMS, BALCONIES & TERRACES), ARE NON-SMOKING
Taking into account the needs of smoking guests, we offer a smoking area near the hotel.

TRANSFER SERVICE

SPA VILNIUS offers a transfer service to the guests from Vilnius and Kaunas airports to Druskininkai and backwards. A 6-seater Mercedes Benz Viano is for our guests comfort, providing Wi – Fi, fruit and mineral water. Advanced booking.

Single ticket:
1-2 person - 89 €
3-6 person - 110 €
Individual transfer - 119 €

HOTEL

  • Check-in starts at 2 p.m.
  • Check-out till 12 noon. (For groups checkout till 11 a.m.)
  • Pets are not allowed.
  • It is forbidden to wear the whole face covering head – coverings in the hotel. A face has to be uncovered and visible all the time.

SPA CENTRE

  • We inform, that if you do not book your SPA treatments in advance, we cannot guarantee their availability.
  • Changes in your treatment are available no less than 4 hours before the set time. Otherwise, the charge will be included into your bill.
  • Please wear appropriate sport outfit for the gym.
  • Please wear western style swimsuit and slippers for the swimming pool.
  • You can visit the swimming pool with children less than 14 years old from 10 a.m. to 8 p.m.
  • Mobile devices are not allowed in the SPA centre premises.
  • Doctors recommend drinking natural mineral water from special flask.

RESTAURANT

  • Please choose the type of dinner: buffet or CIBUS dinner and inform us prior to arrival. The number of seats for CIBUS dinner is limited.
  • CIBUS restaurant dress code - smart casual.
  • Buffet restaurant dress code - smart casual.
  • Please make a table reservation for musical programme in advance.

RESERVATION RULES & RESTRICTIONS

  • The reservation will be guaranteed once no less than 50% of the total payment is paid by credit card or bank transfer no later than within 2 working days from the date of order. If reservation is made less than 2 days until arrival, the advance must be paid on the same day. At your request, the ensured reservation may be re-scheduled to another date - less than 5 working days (during season – no less than 10 working days) until the day of arrival, convenient to you. Non-ensured reservation shall be cancelled.
  • Reservation can be cancelled or re-scheduled without any cancellation fee no less than 5 working days (during season – no less than 10 working days) until the day of arrival. If the guest does not arrive without cancelling the reservation or if it is cancelled less than 5 working days (during season – no less than 10 working days) until the day of arrival, cancellation fee – 100% of the price of one overnight of package. The amount will be charged from the advanced payment.

PAYMENT

  • When making several reservations, it is recommended to make one payment transfer, indicating all order numbers.
  • Unused advance payment is returned into the payer’s account by request. Bank transfer fee is deducted from the unused advance payment.

Raminora, JSC
Company code 152167820
Swedbank, AB. Acc. - LT837300010041410384. SWIFT – HABALT22.
DNB bank, AB. Acc. - LT324010040900542180. SWIFT – AGBLLT2X.
SEB bank, AB. Acc. - LT717044060004131796. SWIFT – CBVILT2X.
Payment details: reservation number (see the top of the confirmation letter)